Get in Touch with Our Team

We're here to help you navigate your financial journey. Whether you need support with budgeting basics or have specific questions about our platform, our dedicated team is ready to assist.

Contact Information

Main Office
South Campus, Charles Sturt University
Hely Ave, Wagga Wagga NSW 2650
Australia
Phone Support
+61 8 9321 7575
Available during business hours
Email Support
info@velariontavo.com
Response within 24 hours
Support Hours
Monday - Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
Closed
Video Calls
By Appointment
Urgent Financial Questions?
For time-sensitive financial matters, please call our main line during business hours. Emergency support available through our automated help system 24/7.

Send Us a Message

Complete this form and we'll get back to you with personalized assistance for your financial planning needs.

Self-Service Resources

Sometimes you need answers right away. Our comprehensive help resources are available 24/7 to get you back on track with your financial planning.

FAQ

Frequently Asked Questions

Browse our extensive FAQ database covering budgeting basics, account management, and common technical questions. Most issues can be resolved in under 5 minutes.

Available 24/7

Support Ticket Tracking

Submit a support ticket online and track its progress in real-time. Get updates via email and access your ticket history whenever you need it.

Response within 4 hours

Video Call Consultations

Schedule one-on-one video consultations with our financial planning experts. Perfect for complex budgeting questions or personalized guidance sessions.

Book 48 hours ahead